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Prosperity Home Mortgage Earns Top Spot for Customer Satisfaction in 2022 Mortgage Industry Rankings

Friday, July 21, 2023

Prosperity Home Mortgage is excited to announce that we achieved a Top Ten ranking for Mortgage Companies in Experience.com's 2022 Top Performers for Customer Satisfaction in the Mortgage Industry.

At Prosperity, we take immense pride in delivering exceptional customer satisfaction. This accolade is a testament to the dedication of our team, always striving to provide the best experience for our valued customers.

Experience.com's ranking process is unbiased and transparent. Their experience management platform connects directly to our loan origination system, ensuring every customer with a unique email address receives a survey after closing. This data-driven approach, using a proprietary algorithm and weighting, ensures accurate and genuine results.

We extend our heartfelt gratitude to our customers for their trust and feedback, which continuously helps us improve our services.

In addition, we congratulate the 32 Mortgage Consultants who achieved a top 1% ranking in customer satisfaction of all professionals on the Experience.com platform in 2022. This is an incredible achievement and we’re proud to have these leaders on our team!

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